Privacy Policy

Liberty Gulf ("we", "us", "our") operates Maskani (maskani.libertygulf.com), a property rental marketplace in the Kingdom of Bahrain. This Privacy Policy explains how we collect, use, disclose and protect your personal data in compliance with:

• Personal Data Protection Law (PDPL), Law No. 30 of 2018
• Electronic Transactions Law, Law No. 28 of 2002
• Applicable regulations issued by the Personal Data Protection Authority

• Liberty Gulf, Kingdom of Bahrain
• Email: support@libertygulf.com
• Website: maskani.libertygulf.com

Information you provide

Account registration: full name, email address, phone number, password (encrypted), account type (landlord or tenant) and, for landlords, an optional company name.

Property listings (landlords): property addresses and locations, property details (bedrooms, bathrooms, size, rent), property images and contact information.

Viewing requests (tenants): name and contact details, preferred viewing times and messages to landlords.

Automatically collected data

• Device information: IP address, browser type, operating system
• Usage data: pages visited, time spent, search queries
• Location data: approximate location based on IP address (not precise GPS)
• Cookies: session identifiers and preferences (see Cookies and tracking below)

Under the PDPL, we process your personal data based on:

• Consent: when you create an account or submit information
• Contractual necessity: to provide our platform services
• Legal obligation: to comply with Bahraini laws and regulations
• Legitimate interests: platform security, fraud prevention and service improvement

Provide services

• Create and manage your account
• Display property listings
• Facilitate communication between landlords and tenants
• Process viewing requests
• Send service notifications and updates

Improve the platform

• Analyse usage patterns and trends
• Enhance the user experience
• Develop new features
• Conduct research and analytics

Security and compliance

• Detect and prevent fraud
• Enforce our Terms of Service
• Comply with legal obligations
• Protect user safety

Marketing, with consent

• Send promotional emails about new features
• Property recommendations based on search history
• Platform news and updates

You can opt out of marketing communications at any time.

With other users

When you use our platform, certain information becomes visible:

• Landlords: property listings, contact information, company name
• Tenants: name and contact details, only when submitting viewing requests

Service providers

We may share data with trusted outside service providers who assist us with cloud hosting and storage, email delivery, analytics services and payment processing, if applicable. All service providers are contractually bound to protect your data.

Legal requirements

We may disclose your data when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect the rights, property or safety of Maskani, users or the public
• Prevent fraud or illegal activities

Your data is primarily stored and processed within the Kingdom of Bahrain. If we transfer data outside Bahrain, we ensure that:

• The destination country provides adequate data protection, as assessed by the Bahrain authorities
• Appropriate safeguards are in place, such as contractual clauses and certifications
• You have provided explicit consent where required

We implement appropriate technical and organisational measures to protect your data:

• Encryption: data in transit (HTTPS/TLS) and at rest
• Access controls: role-based access limitations
• Password protection: hashed and salted passwords
• Regular security audits: vulnerability assessments
• Employee training: data protection awareness

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

Specific retention periods:

• Account data: until account deletion plus 30 days
• Property listings: until removed by the landlord plus 90 days
• Communication records: 2 years
• Transaction logs: 5 years (legal requirement)
• Anonymous analytics: indefinitely

Under Bahrain's Personal Data Protection Law, you have the following rights:

• Right to access: request a copy of the personal data we hold
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data, subject to legal obligations
• Right to object: object to processing for marketing or legitimate interests
• Right to data portability: receive your data in a structured, machine-readable format
• Right to withdraw consent: withdraw consent for processing at any time

To exercise your rights, email us at support@libertygulf.com with your request. We will respond within 30 days, as required by the PDPL.

Cookies are small text files stored on your device that help us provide and improve our services.

Types of cookies we use

• Essential cookies: required for platform functionality (authentication, security)
• Preference cookies: remember your settings and choices
• Analytics cookies: help us understand how users interact with our platform
• Marketing cookies (optional): track your interests for personalised content

Managing cookies

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

Maskani is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover we have collected data from a child, we will delete it immediately.

Parents or guardians who believe we may have inadvertently collected data from a child should contact us at support@libertygulf.com.

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features.

We will notify you of material changes by email, a prominent notice on the platform or an in-app notification. The "Last updated" date at the top of this policy indicates when it was last revised.

For questions, concerns or requests regarding this Privacy Policy or your personal data, the data protection contact is:

• Liberty Gulf
• Email: support@libertygulf.com
• Website: maskani.libertygulf.com

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Personal Data Protection Authority, Kingdom of Bahrain (www.pdp.gov.bh). We encourage you to contact us first so we can address your concerns directly.

By using our platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy is available in English. An Arabic version may be provided for convenience, but the English version shall prevail in case of any conflict.